About Us

West Penn Power is one of many companies that were fully acquired when FirstEnergy acquired Allegheny Energy, of which West Penn Power was a subsidiary. West Penn Power was also the first name Allegheny Power was known by when it was founded in 1907.

Over the years, it has proudly served the people of four states and, over time, has expanded its reach to include Maryland, Virginia, Pennsylvania, and West Virginia. In 2010, First Energy purchased her and all of her sister companies, which continue to serve its customers to this day.

While West Penn Power doesn’t maintain a mobile app, a fact that must change in the modern climate, they do have a pretty solid set of mobile options that you can use to stay connected with them.

It seems a lot of these are leftovers from when SMS customer service was the next big thing and they have yet to update to get their app. Below is a comprehensive guide on how to use your mobile tools.

Would you like to know how to create a FirstEnergy / West Penn Power Online account for easy administration? Has your information changed and do you need to update it on the website? You may want to analyze their use and learn how to use the tools they provide to achieve this goal.

All of this can be done on the West Penn Power customer service page, learn more about their support programs, and find out what options you have to pay your West Penn Power bill.

We provide this best West Penn Power phone number to speak to a live person and help you with your electric or gas issue, free of charge. Please note that the service is completely free. Please note that your own telephone company may charge a fee as part of your telephone contract.

West Penn Power is available during normal business hours and you can get help with gas or electric supplies, bill payments, and other related matters. Prepare your customer number before calling West Penn Power at 1-800-686-0021.